More Info From CloudFlare Content Delivery Networks (CDNs) It’s best practice in http2 NOT to concatenate scripts. The reason for this is most websites are running something called http2. Won’t excluding the Presto Player script from concatenation negatively impact performance? The short answer is no, it won’t, and in many cases, it may improve your page load speed and scores. We are already doing this for WP Rocket but with so many plugins available, you may need to create a manual exclusion. Over time, we will automatically exclude this file for the most widely used caching and performance plugins. The path to the file you want to exclude is: /wp-content/plugins/presto-player/dist/components/web-components/ In this case, you should try to exclude the Presto Player JS file from concatenation. Here, you can temporarily disable your cashing or performance plugins and test if videos start working again. You may notice that the video player is not working when you enable the “Dynamically Load JavaScript” option. Now, test your videos to see if they are working.Īccordingly, if videos are working now, it means there is some issue with caching or CDN on your website. Step 3 – Now, disable both available options (“Dynamically Load JavaScript” and “Enable Ajax Requests for Progress Integrations”), and click on “Save Changes”. Step 2 – Next, click on the “Performance” tab Step 1 – Login to your website and navigate to Dashboard > Presto Player > Settings So for starters, there is a simple setting you can toggle off in Presto Player in order to find the root of the problem. Likewise, if you are using a content delivery network (CDN), this can also create the same problems with videos. Thus, if you are using any caching or performance plugins on your website, they can cause issues. Though these work great, some 3rd-party plugins or services could cause some issues here. Presto Player comes with built-in performance settings. The good news is, there is an easy-to-understand cause and an even easier fix. Sorry to hear that your video player is not showing on your website.
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